Know your rights!

What is the Fair Trading Act?   How does it affect me?

• What is the Fair Trading Act?

The Fair Trading Act helps the community or other people to not be ripped off or be treated with no respect by a shop worker or manager, they also make sure that the products being sold or traded are safe and in good condition. They do this to help the community and people feel safer and not have to worry about fake products for example if a trader said that they have a very old compass which would be made out of gold and it was actually plastic but the buyer didn't know that until they got home they would feel ripped off. That's one reason as to why The Fair Trading Act do what they do to help the people.

• What is the commerce commission’s goal?

Their goal is to suggest and bring forward more competition/s in New Zealand's management or economy.

• Who besides the commission is responsible for the act and can take their own legal action?

Other countries are also responsible and have a right to take legal action as well as the commission groups. Also, the customers and consumers can take legal action if something is wrong or if they would get disadvantages, they would also be able to report it.

• Who are the two types of groups the act applies to?

It applies to shops, trading groups or just any running businesses. It also applies to customers and consumers.

Understand your compliance obligations

• What do the acts apply to?

It applies to consumers in the act and helps protect product markings or anything such as goods in the agencies and businesses.

• Does it only apply if you intend to deceive?  Explain?

It depends if the producer believes the buyer, because if you don't have the receipt then the law does apply to you. But in any way of it, it depends on what the situation is.

• Whose ‘shoes’ must the business put themselves into?

The business would have to picture themselves in customer's or consumer's shoes to look at it from their point of view, but then they would also have to think about the business and the business's reputation.

• What is the commission empowered to do?

The commission is empowered to support or promote competition, also influencing services or control of supplies.

Reporting a business

• If you need to report a business, how do you do this?

If you want to make a complaint to a business, you could search up their e-mail, phone number, website or visit their business in person.

KNOW YOUR RIGHTS!